ATA Safety Guidelines SG 903, Revision 2014.1, provides practical guidance for investigating near-miss ground events, employee injuries, and aircraft or ground-support-equipment damage in airline ramp operations. The document covers investigation objectives, investigator training, evidence preservation, scene documentation, interviews, root cause analysis, human factors, reporting, safety recommendations, and post-investigation risk assessment.
It also includes prevention guidance for belt loaders, cargo loaders, and passenger boarding bridges, along with an incident investigation and response kit, sample investigation checklist, sample investigation form, and job hazard assessments for bag carts, service carts, aircraft gate areas, roadway operations, environmental conditions, congestion, speeding, and human factors.
Application Scope: Intended for airline safety, ground operations, ramp management, incident investigation, training, and accident-prevention programs involving aircraft ground handling and related support equipment.
