What is BS 10125 - Vehicle damage repair processes about?
This British Standard deals with how to provide consistently safe, high-quality vehicle damage repairs. BS 10125:2022 is the latest fully revised version of a document first published as PAS 125 in 2006 and then as a British Standard in 2014.
Who is BS 10125 - Vehicle damage repair processes for?
- Garages, bodyshops, accident repair centres and mobile repair service providers
- Vehicle insurance companies and accident management companies
- Vehicle manufacturers
- Crash repair part and component manufacturers
- Repair equipment manufacturers
- Training organizations
- Road safety agencies and road safety consumer representatives
What does BS 10125 - Vehicle damage repair processes cover?
BS 10125 specifies requirements for automotive vehicle damage repair processes undertaken at fixed facilities or by mobile services and includes requirements for:
- Preparation, including making the vehicle safe for repair processes to commence
- Repair processes
- Reinstatement of all vehicle systems where function has been disturbed by the damage or repair process
- Competence of personnel
- Tools and equipment
- Parts and controlled consumables
- Repair process management
- Process control
- Complaints procedure
BS 10125 also specifies the information to be included in any claim of conformity.
NOTE: BS 10125 only covers the removal and refitting or replacement of windscreens, other vehicle glazing and mechanical parts as part of the vehicle damage repair process. It excludes windscreen repair undertaken as a separate activity, which is covered by BS AU 242.
It does not apply to motorcycles (with or without sidecars), three-wheeled vehicles or vehicles over 5 tonnes gross vehicle weight (GVW); and does not cover customer service, which is covered by BS 8477.
Why should you use BS 10125 - Vehicle damage repair processes?
BS 10125 exists to help bodyshops and accident repair centres carry out consistently safe, high-quality repairs to accident damaged vehicles. As such, it can help users to:
- Demonstrate a commitment to road safety that differentiates a business and enhances its reputation
- Embed best-practice management approaches to repairs
- Build customer confidence and loyalty
- Enter new markets, including for the repair of hybrid and electric vehicles
- Accelerate innovation and improve efficiency in how vehicles are repaired
- Develop greater expertise in vehicle repair
- Stay up to date with evolving automotive technologies and advances in how repairs are done
To learn more about what BS 10125:2022 covers and its benefits, listen to The Standards Show podcast episode here.
What’s new about BS 10125:2022?
This is a full revision of BS 10125:2014+A1:2016. The major changes in BS 10125:2022 include:
- Clarification of the scope bringing clear focus on preparation for repair and reinstatement of vehicle systems
- Significant changes and clarification regarding proof of competence options
- Clarification of competence and supervision requirements and the difference between supervision of people by currently competent person/s
- Updates to replacement parts confirming alignment with VRA UK Standard for Reclaimed Parts from End-of-Life Vehicles
- Clarification that subcontracting at a repair task level requires compliance with this standard
- Clarification of repair process management requirements including records to be retained
- Amendments to claims of conformance requirements
- Other amendments and updates throughout including improved and updated technical clarification for managing ADAS (advanced driver-assistance systems), EVs (electric vehicles) and other technology advances in repair throughout the standard
- Removal of the ability for a repairer to develop in-house methodology while allowing a currently competent person to develop a repair method using combinations of other repair methods and available information
