BS 5702-2 gives guidance on the application of control charts to individual observations. It demonstrates the benefits, versatility and usefulness of a simple but powerful pictorial method for monitoring, audit and surveillance with the objectives to control and improve many types of processes. These processes can, for example, be in industry, commerce, public service, health care, environment, food, information technology or finance. Case studies are included to illustrate this adaptability.
BS 5702-2 describes how and when to apply, select, construct, interpret and use control charts:
• Generally, to individual measurements of a single characteristic arranged in a meaningful sequence; and
• Specifically, to particular cases of attribute data.
BS 5702-2 distinguishes between the use of control charts to achieve product control as opposed to steering a process (reducing variation and making estimates of, and securing progressive improvements in, process performance).
BS 5702-2 is aimed at all those concerned with statistical related initiatives based on individual observations and the continuous improvement of business processes.
