What is BS EN 13876 - Cargo transport services about?
This Code of Practice is designed to assist customers, carriers and freight arrangers to identify a best operating practice capable of operation in conjunction with existing customs of trade and commerce, to minimise errors and to reduce claims of loss, and/or damage to cargo.
BS EN 13876 specifies in the form of a "Code of Practice" the management controls and key performance indicators necessary for the effective and efficient management of customer's cargo throughout the transport process.
BS EN 13876 is intended for use by the providers of the service and as general guidance by purchasers of such services (customers). BS EN 13876 describes elements of responsibility to improve the quality of services including quality management, adequate facilities, loss/damage to the cargo, damage of packaging, proof of delivery.
Who is BS EN 13876 - Cargo transport services for?
BS EN 13876 on cargo transport services is useful for:
- The cargo industry
- Transport authorities
- Trading companies
- Cargo transport service providers
- The goods packaging and distribution industry
- Quality control professionals
Why should you use BS EN 13876 - Cargo transport services?
This Code of Practice strongly recommends that the service provider carry out regular self-assessment of performance against defined criteria with the objective of continually improving the quality of services provided.
BS EN 13876 provides you with the principles, best practices and obligations of the provider as well for the client as providing advice with regard to contribution by the customer that will facilitate the most effective outcome
BS EN 13876 prepared in a manner which facilitates independent audit of the service provider's performance in order to give confidence to customers that the integrity of performance measurement is maintained. Following BS EN 13876, helps to maintain the effective and efficient management of customer's cargo throughout the transport process.
