What is BS EN 9120 - Quality Management System about?
BS EN 9120 includes EN ISO 9001:2015² quality management system requirements and BS EN 9120 specifies additional aviation, space and defence industry requirements, definitions, and notes. It is emphasized that the requirements specified in BS EN 9120 are complementary (not alternative) to a customer and applicable statutory and regulatory requirements. If there is a conflict between the requirements of BS EN 9120 and customer or applicable statutory or regulatory requirements, the latter shall take precedence.
BS EN 9120 specifies requirements for a quality management system when an organization:
- Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements
- Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of BS EN 9120 are generic and are intended to be applicable to any organization, regardless of its type or size or the products and services it provides.
Note1: In BS EN 9120, the terms “product” or “service” only apply to products and services intended for or required by a customer.
Note2: Statutory and regulatory requirements can be expressed as legal requirements.
Who is BS EN 9120 - Quality Management System for?
BS EN 9120 on Quality Management System is applicable to:
- Aerospace and defence industries
- Manufacturers of aerospace and aviation applications
- Government authorities related to the space system
Why should you use BS EN 9120 - Quality Management System?
The adoption of the quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives. The potential benefits to an organization of implementing a quality management system based on BS EN 9120 are, the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, facilitating opportunities to enhance customer satisfaction, addressing risks and opportunities associated with its context and objectives and the ability to demonstrate conformity to specified quality management system requirements. Using BS EN 9120 you can specify additional aviation, space and defence industry requirements, definitions, and notes.
