ISO 13053, part 1 gives you recommendations of how to conduct each phase of the DMAIC method (define, measure, analyze, improve and control).
It also provides users with clarification on how best to manage Six Sigma projects by defining the roles, expertise and training of the people involved in Six Sigma projects.
Why use ISO 13053 part 1?The purpose of Six Sigma is to improve business and quality performance and by eliminating error and waste.
By specifying exactly what roles and responsibilities are required and what each stage of the DMAIC methodology should include, organizations can confidently specify what they need to make the most out of their return on investment.
If your spending money to make you more efficient, make sure you save money and time implementing it, by getting it right.
Are you a Six Sigma training provider?If you are you can make sure you know what the benchmark for Six Sigma.
What does ISO 13053 Part 1 include?Foreword
Introduction
Scope
Normative references
Symbols and abbreviated terms
Symbols
Abbreviated terms
Fundamentals of Six Sigma projects within organizations 4.1 General
Voice of the customer
Accountability 4
Maturity of processes of an organization
Relationship with quality management standard ISO 9001
Six Sigma measures
Purpose
Defects per million opportunities (DPMO)
Sigma score
Rolled throughput yield (RTY)
Return rate (RR)
Number of problem reports (NPR)
On-time delivery (OTD)
Cost of poor quality (COPQ)
Six Sigma personnel and their roles
General
Champion
Deployment Manager
Project Sponsor
Master Black Belt
Black Belt
Green Belt
Yellow Belt
Minimum competencies required
Minimum Six Sigma training requirements
Recommended training
Training requirements for Champions / Deployment Manager
Training requirements for Sponsors
Training requirements for Master Black Belts
Training requirements for Black Belts
Training requirements for Green Belts
Training requirements for Yellow Belts
Six Sigma project prioritization and selection
General considerations
Project prioritization
Project selection
Six Sigma project DMAIC methodology
Introduction
Define phase
Measure phase
Analyse phase
Improve phase
Control phase
Six Sigma project methodology — Typical tools employed
Monitoring a Six Sigma project
General
Project management
Weekly mentoring sessions with a Master Black Belt
Critical to success factors for Six Sigma projects
Six Sigma infrastructures within an organization
General information
Large - Over 1 000 employees at a site
Medium – 250 to 1 000 employees at a site
Small – Less than 250 employees at a site
Multiple sites
Annex A (informative) Sigma scores
Annex B (informative) Training
Bibliography
