What is ISO 21406 about?
ISO 21406 discusses tourism and related services with a focus on luxury yacht harbours. ISO 21406 establishes minimum requirements for commercial and non-commercial harbours for yachts to deliver luxury facilities and services to the yachting community.
ISO 21406 details the requirements for a luxury yacht harbour to be considered a luxury facility, providing exceptional levels of customer service to meet the user’s needs in a time-efficient way.
Note 1: ISO 21406 does not cover specifics of yards, dry stacks, dry-docking areas, dry storages, fuel stations or nearby beaches.
Note 2: ISO 21406 does not cover risks in case of abnormal weather conditions above wind force 9 on the Beaufort scale, extreme sea conditions or rogue waves.
Who is ISO 21406 for?
ISO 21406 on the essential requirements for luxury yacht harbours is useful for:
- Harbour authorities and management
- The yachting community
- Government agencies dealing in luxury tourism
- Health and safety personnel
Why should you use ISO 21406?
Yacht harbours have a measurable and increasing social, commercial, and environmental influence. All this has been considered and motivates the development of this document due to the itinerant nature of yachts and the yachting tourism community. Owners of the type of yacht covered by ISO 21406 expect exclusive, bespoke facilities and services. The goods and services they expect are not considered a necessity but bring pleasure, happiness, ease, and comfort.
ISO 21406 aims to provide yacht harbour operators with a practical tool to promote health, safety, and respect for the environment, help the development of yacht harbours, surrounding spaces and communities by sharing global practices, and provide nautical tourists with harmonized information and services across yacht harbours and to give them a broad choice of offers regardless of the yacht harbour’s location.
