BS ISO 21620:2021

Tourism and related services. Heritage hotels. Equipment and service requirements. | Status: Current

1 Scope This document establishes the requirements and recommendations related to the equipment and services applicable to heritage hotels in order to provide quality services in a traditional style. This document emphasizes the harmonization of the equipment, furniture and service provision style with the historical period to which the heritage hotel belongs. It does not deal with the equipment or services of other types of hotels.