What is ISO 22059 about?
ISO 22059 is an international standard on guidelines on consumer warranties/guarantees to provide protection against the unsatisfactory performance of products.
ISO 22059 specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.
ISO 22059 applies to transactions between businesses and consumers of new and used products, including online transactions. ISO 22059 is also applicable to products associated with services to complete a transaction (such as buying clothes that need alteration).
Who is ISO 22059 for?
ISO 22059 on guidelines for consumer warranties/guarantees is useful for:
- Application developers
- Operational manager and team members
- The organizations who are involved in the making of digital currencies
- E-commerce companies
Why should you use ISO 22059?
The rapid globalization of production and the shift in manufacturing and distribution systems has created a new need for consumer protection. The internet and mobile telephones have revolutionized the way business is conducted. All countries are experiencing a high demand for e-commerce activities.
ISO 22059 provides you with guidelines for assisting manufacturers and suppliers in understanding their responsibilities towards consumers while, at the same time, equipping consumers with the sense of their rights to safe, durable, and well-performing products.
ISO 22059 helps you to enhance and promote confidence in the products supplied by the manufacturer and supplier
