What is ISO 22320 - Guidelines for incident management about?
ISO 22320 is an international standard that focuses on security and resilience to emergency and incident management. ISO 22320 gives guidelines for incident management, including:
- Principles that communicate the value and explain the purpose of incident management
- Basic components of incident management including process and structure, which focus on roles and responsibilities, tasks, and management of resources
- Working together through joint direction and cooperation.
ISO 22320 applies to any organization with one organizational structure as well as for two or more organizations that choose to work together while continuing to use their organizational structure or to use a combined organizational structure.
Who is ISO 22320 - Guidelines for incident management for?
ISO 22320 on emergency management guidelines for incident management is useful for:
- Managers
- Emergency planning committee
- Incident response team (IRT)
Why should you use ISO 22320 - Guidelines for incident management?
Prevention is the best way to keep people with disability safe. You need to implement risk management practices and ensure that people with disability are accessing supports and services in a safe environment that is appropriate to their needs. Effective incident management, together with proactive risk identification, prevention, and reduction, helps reveal the factors that contribute to incidents.
Factors such as increased urbanization, critical infrastructure dependencies and interdependencies, socio-economic dynamics, environmental change, animal and human diseases and the heightened movement of people and goods around the world have increased the potential for disruptions and disasters that transcend geographic and political boundaries and impact the incident management capability.
ISO 22320 provides guidance for organizations to improve their handling of all types of incidents (for example, emergencies, crisis, disruptions, and disasters). The multiple incident management activities are often shared between organizations and agencies, with the private sector, regional organizations, and governments, having different levels of jurisdiction. Thus, there is a need to guide all involved parties in how to prepare and implement incident management.
