What is ISO 44002 - Collaborative business relationship management systems about?
ISO 44002 is an international standard that focuses on collaborative business relationship business management systems. ISO 44002 gives guidelines for organizations on implementing ISO 44001 to achieve successful collaborative business relationships, as well as helping organizations use and implement the framework specification effectively.
ISO 44002 explains what is intended by each requirement of ISO 44001, why each is important and recommends approaches to take for their practical implementation. How to meet the requirements is individually evaluated and applied in the context of each organization.
Who is ISO 44002 - Collaborative business relationship management systems for?
ISO 44002 on collaborative business relationships management systems is useful for:
- Business owners and legal advisors
- Management board members
- Business development managers
- Relationship managers
Why should you use ISO 44002 - Collaborative business relationship management systems?
The successful adoption of collaborative approaches should be anchored in the ability of initiatives to deliver defined objectives and outcomes that are integrated with those of the organizations and stakeholders involved. These might not always be fully aligned but should be, as a minimum, complementary or neutral in terms of the key objectives. It is also important to ensure these objectives are reviewed at regular intervals to assess changes.
ISO 44002 provides guidance that supports the effective implementation of ISO 44001 in order
to establish and improve collaborative business relationship management systems (CBRMSs) in organizations of all sizes. ISO 44002 is aimed at readers who seek to gain in-depth knowledge and understanding about the requirements in ISO 44001, e.g., to aid an organization’s implementation process.
ISO 44002 can also be used to focus on internal interfaces to optimize existing activities, consolidate internal changes or speed up the process of integration during acquisitions and mergers. In these circumstances, the guidance in this document is also relevant. In a collaborative relationship, effective operation relies on specific mutually agreed joint objectives, structures, resources, processes, roles, and responsibilities and can require specific variations to established processes.
ISO 44002 has been developed using pan-industry best practices, including early adopters of ISO 44001. ISO 44002 is intended to help organizations understand why each element of ISO 44001 is important, and to recommend approaches to be taken for practical implementation. How to meet the requirements must be individually evaluated and applied in the context of each organization.
What’s changed since the last update?
BS ISO 44002:2019 supersedes BS 11000‑2:2017 which has been withdrawn. BS ISO 44002:2019 has been editorially revised.
