What is BS ISO 7101 - Healthcare quality management about?
Given the current and future challenges in healthcare, it’s more vital than ever to improve service users’ experiences and quality of care, and to provide sustainable solutions.
Drawing on internationally recognized best practices, BS ISO 7101:2023 sets out requirements for a healthcare quality management system that aims to increase the quality of healthcare delivery and care outcomes.
Who is BS ISO 7101 - Healthcare quality management for?
- healthcare administrators/managers
- risk managers
- quality managers
- patient advocates
- clinical leadership roles
- healthcare professionals
- healthcare educators
- healthcare facilities maintenance
- social corporate responsibility managers
What does BS ISO 7101 - Healthcare quality management cover?
It specifies requirements for a healthcare quality management system when an organization wants to:
- demonstrate its ability to consistently meet service user, stakeholder, and applicable statutory and regulatory requirements
- enhance service user experience during the continuum of care and continually improve healthcare quality
- create and maintain processes that ensure timely, safe, effective, equitable, and people-centred care.
The requirements in BS ISO 7010:2023 are based on recognized best practices and intended to be applicable to any organization providing healthcare services, regardless of its type, size, or the services it provides.
Why should you use BS ISO 7101 - Healthcare quality management?
- Help with quality. BS ISO 7101 helps healthcare organizations embrace a culture of quality and continual improvement with the objective of providing timely, safe, effective, efficient, equitable and people-centred care.
- Help coping with increasing demand. An ageing population with multiple comorbidities is ratcheting up the pressure on healthcare providers. BS ISO 7101 can help providers meet demand more efficiently and produce better health outcomes.
- Help with affordability. As healthcare costs soar, enhanced efficiency, waste reduction, reduced patient safety incidents and optimized resource allocation can help control costs and make healthcare more affordable.
- Help meeting patients’ growing expectations. Patients have never been more informed and empowered. BS ISO 7101 can help you meet high patient expectations by delivering an improved customer and caregiver experience and increasing trust.
- Help with innovation. Technological advancements in particular have a lot to offer healthcare, from wearable devices and electronic health records to virtual healthcare and AI. BS ISO 7101 can help with the safe and productive adoption of beneficial innovations.
- Help with compliance. BS ISO 7101 helps users meet statutory and regulatory requirements.
- Help with resilience and agility. To help cope with future global health crises, healthcare organizations need to optimize how they’re managed for enhanced preparedness and to ensure the availability and quality of care even in times of crisis.
- Help with reputation and competitiveness. BS ISO 7101 is a global first. Certification to this standard will demonstrate a commitment to quality and be a clear point of difference in the marketplace.
- Help with risk management. BS ISO 7101 can help identify and treat gaps in the quality of healthcare provision, mitigating overall risk.
To learn more about what BS ISO 7101:2023 covers and its benefits, listen to The Standards Show podcast episode here.
