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Information technology. Service management. Requirements for bodies providing audit and certification of service management systems | Status: Confirmed, Current
description
1 Scope
This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. This document can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in this document, in addition to the requirements in ISO/IEC 17021-1.
Details
Publisher
BS
File size
1.89 MB
Pages
24
Format
PDF
Publication date
2017-06-22
ISBN-13
978-0-580-85566-5
ISBN-13 plain
9780580855665
ISBN-10
0580855665