BS ISO/IEC 40180:2017 - Page 2

Information technology. Quality for learning, education and training. Fundamentals and reference framework. Part:General approach | Status: Confirmed, Current

1 Scope This document provides the fundamentals and the reference framework for quality assurance, quality management and quality improvement in IT-enhanced learning, education and training (called E-Learning). It consists mainly of the Quality Reference Framework (QRF) for E-Learning, which is a common and generic framework to describe, specify and understand critical properties, characteristics and metrics of quality. The QRF combines an elaborated and extensive process model with a descriptive model for the processes. This document harmonizes existing approaches, concepts, specifications, terms and definitions related to quality for E-Learning, education and training.