DD CEN ISO/TS 29001:2011 - Page 2

Petroleum, petrochemical and natural gas industries. Sector-specific quality management systems. Requirements for product and service supply organizations. | Status: Superseded, Withdrawn

1 Scope

1.1 General

ISO 9001:2008 , Quality management systems — Requirements 1Scope 1.1General This International Standard specifies requirements for a quality management system where an organization

1. a) needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
2. b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

NOTE 1 In this International Standard, the term “product” applies only to

1. a) product intended for, or required by, a customer,
2. b) any intended output resulting from the product realization process.

NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements.

1.1.1 Field of Application — Supplemental

This Technical Specification defines the quality management system for product and service supply organizations for the petroleum, petrochemical and natural gas industries. Boxed text is original ISO 9001:2008 text unaltered and in its entirety. The petroleum, petrochemical, and natural gas industry sector-specific supplemental requirements are outside the boxes.