What is ISO/TS 21054 about?
ISO/TS 21054 discusses the ergonomics of consumer products. ISO/TS 21054 design principles of accessibility for controls of consumer products, so that users from a population with the widest range of user needs, characteristics and capabilities can use controls to operate and control consumer products in the same manner and ease as users without disabilities.
ISO/TS 21054 is applicable to all kinds and types of consumer products. ISO/TS 21054 is applicable to the controls for common main operations of consumer products such as initiation, termination, and cancellation of operation, as well as for specified functions necessary for more detailed operations and fine adjustment.
Note: ISO/TS 21054 does not deal with controls for some specialized devices intended only for specified user populations and tasks, e.g., assistive, and medical devices.
Who is ISO/TS 21054 for?
ISO/TS 21054 on ergonomics of consumer products is useful for:
- Consumer product designers
- Product procurement managers
- Market research managers
- Customer care service staff
Why should you use ISO/TS 21054?
ISO/TS 21054 deals with the accessibility requirements and recommendations for controls of consumer products based on ergonomic principles and practices. ISO/TS 21054 widens the range of consumers as far as possible and is not limited to the ergonomic capabilities of any working population. ISO/TS 21054 constitutes a starting point from which to offer requirements and recommendations for the accessible design of controls of most consumer products.
ISO/TS 21054 is based on current understandings of the characteristics and capabilities of individuals who have particular physical, sensory, or cognitive impairments. ISO/TS 21054 consists of general recommendations based on extended ergonomic principles as explained above concerning the operation of various controls. The recommendations were developed primarily by reviewing the existing relevant literature and empirical evidence, then generalizing and formulating the derived or gathered knowledge into recommendations for use by designers and consumers. People with age or disabilities do not need to be considered separately when using ISO/TS 21054 for design processes.
The ultimate beneficiaries of ISO/TS 21054 are the end-users, i.e. the consumers with age or disabilities. ISO/TS 21054 application by designers, buyers, and evaluators should provide controls that are more accessible, usable, and satisfactory. Each design consideration in ISO/TS 21054 is based on ergonomic principles that are necessary for making the controls of consumer products accessible to a wider range of users.
